FAQ

• Where do you ship from?
Singapore

• Do you ship internationally?
Currently we don't offer international shipping, but if you're interested in some of our products, drop us an email or DM us on Instagram

• Can I opt for self pick up?
Not at the moment but we do accept reservations for pop-up events, so send us a DM on Instagram

• What are your delivery fees?

Orders without frozen goods:
$4.50 for orders $49.99 and below
Free ship for orders $50 and above

Orders with frozen goods:
$12 for orders $79.99 and below
Free for $80 and above

• How long does delivery take?
We're a small business so please give us 3 to 5 working days to process your orders, shipping usually takes an additional 1 to 3 working days to be delivered

• How are frozen goods delivered?
We'll contact you personally (usually via Instagram DM) to make sure someone is home to receive your items. All frozen items come in insulated bags, which can last one hour in room temperature

• What payment methods do you accept?
We accept most credit cards such as VISA, Mastercard and Apple Pay

• Can I Paynow you?
Yes, please DM us on Instagram with the items you'd like to place an order for, and we'll send you our QR code to make payment

• How can I contact you about collaborations, partnerships or sponsorship opportunities?
You can reach us at beastbuddysg@gmail.com or DM us on Instagram @beastbuddysg